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FAQ

Shipping:
Most packages will be shipped USPS within 1 week of ordering.  Rush shipping by request.  Custom orders may have longer turn around times.  For faster arrival times, local drop delivery available in Lincoln, Nebraska using checkout code LOCAL.

Most packages will ship in a 100% recycled, biodegradable padded mailer.  If your package comes in a bubble mailer, it was re-used -- yay earth!  While paying for shipping can be a drag, it's a cost that not all small businesses can simply absorb!  We try to offer reasonable shipping prices to cover our costs without handing too much over to you.

Returns:
Please contact us with any concerns.  No physical returns except in extraordinary cases, and no returns on digital content.

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Care of Naturally Dyed Items:
To keep your colors long lasting, hand-washing in cold water is recommended. Just leave your textiles to soak for a few minutes, then rinse lightly and hang to dry. You can also try a delicates cycle in a washing machine, using pH neutral detergent. Iron if desired.

All textiles are crafted with professionalism: traditional mordanting and dye plants with proven efficacy + lighfastness, however, your care will ensure their longevity!

For retail display, we recommend that natural dyed items are protected from sun exposure in windows to prevent fading.

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Safety First:

Natural dyeing is a safe and beautiful practice, which requires the use of common sense and reasonable judgement. Lesley Darling Fiber assumes no responsibility for mishandling or accident associated with products purchased from the website, or incidents at live events.  It is our expectation that you will use safe practices as recommended on the site, and do any additional research necessary on your part to use the materials safely.  During live events, it is our expectation that students act responsibly and considerately of new materials, hot items, and spatial awareness. We strive our best to create a safe, positive environment, and ask you to do the same!

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Custom Inquiries:
Currently accepting requests for custom orders and projects.  Need to hide that stain on your favorite item with an ecoprint?  Want to up-cycle your wedding flowers into a dyed silk robe?  Send us a message!

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Live Workshops:
We would love to teach a natural dye workshop at your venue, farm, nature center, baby shower, party... the list goes on!  Workshops for small groups, schools, and more.  Educational and fun, content suited for all age groups (including families).


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